Deploying TeamViewer silently with Jamf Pro.Basic configuration of Jamf Pro 10.31 and TeamViewer (this post).In view of avoiding the post to become too long, I’ll split it in to separate post: This time I’d like to have a look at the new TeamViewer integration in Jamf Pro 10.31. Thanks to Talking Moose for answering a few question I had about this. You now just have to convince your family members to get the app installed…You can get the TeamViewer QuickSupport app from the Google Play Store, alongside the TeamViewer Universal Add-on.After a some break for blogging and dedicating some of my free time to other hobbies like 3D Printing, I guess it’s about time to do another blog post. Hopefully, this will make providing tech support a bit easier. Any device running Android 7.0 should now be able to install the Universal Add-on, therefore allowing you to control the entire UI without needing the device in hand. Some Android smartphones would allow you to do screen-sharing with the TeamViewer QuickSupport app, which was fine but not quite as intuitive if you needed to provide advice or resolve an issue. You’ll also need a supported device from one of the following manufacturers to get started: With COVID-19 making contact that bit more precarious, TeamViewer QuickSupport has potentially got a whole lot more useful. It also might be useful for businesses with an IT department that needs to provide remote support to employees and in-the-field staff. Now, this might be ideal if you have elderly relatives that might not be confident using their smartphone and regularly get stuck in menus or applications. Once you have it, you will have to enable the service so that you can provide the remote support person with full controls of your device. The Universal Add-on is actually an extra downloadable option within the TeamViewer QuickSupport app for Android.
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